opening hours:

14th November 2025 to 1st January 2026
Entry included with your Winter Wonderland ticket.

FAQs

Frequently asked questions

Opening Times

Bavarian Village will be returning to Winter Wonderland on Friday 14th November 2025 at 12PM.
On most days we will be open 10AM-10PM, until 1st January 2026.

We will however be closed on Tuesday 18th November, Monday 24th November, Tuesday 25th November and Christmas Day.
On Wednesday 19th November, we will be open to all ticket holders at 2PM.

Our final day for Hyde Park Winter Wonderland 2025 will be on Thursday 1st January 2026; it will be also be our Family Fun Day. Alcohol will be sold but we will have plenty more activities especially for children including face painting and arts & crafts within Bavarian Village.

The afternoon session commences at 1PM finishing at 5PM; the evening session begins at 6PM finishing at the close time of 10PM.

Between Thursday and Sundays, Bavarian Hall will be closed for entry at 5PM to prepare the venue for guests with a table package in the evening session. Guests queuing to enter without an evening session Bavarian Hall table package will be allowed in after 6:15PM.

Getting Here

Winter Wonderland is located in Hyde Park, London W2

You can walk to Winter Wonderland from the following London Underground stations:
Marble Arch (Central line)
Green Park** (Victoria, Jubilee and Piccadilly lines)
Hyde Park Corner (Piccadilly line)
Victoria (Victoria line and National Rail)
Knightsbridge (Piccadilly line)

** Please note that Green Park is a step-free station with lift access so those with children or with mobility impairments may find it easier using this station.

The closest gate to Bavarian Village is the Green Gate, which is the one closest to Knighstbridge Station, and can be located close to the Serpentine Bar and Kitchen. Guests with a table package booking or private hire with Bavarian Village benefit with use of our special entrance queue at Green Gate.

No, Bavarian Village does not have an admission fee.

You will need to get an entrance ticket for Hyde Park Winter Wonderland to enter the event. There are some sessions available for no cost, whereas others are either £5 or £7.50 per person. 

Entry is free for those guests who book a table package with us (maximum of 10 per table), private hire of one of our venues, or to those who spend £25 or more per person in advance on attractions, Bavarian Village food and drink packages, rides and/or games at https://hydeparkwinterwonderland.com/

Food and Drink

Purchases can be made by cash or card. Our larger bars and food outlets accept payment by credit/debit card.

A pint of Bavarian Gold costs £7.95; a 200ml serving of mulled wine is £7.40.

When drinks are served in a ceramic mug or a stein, a £5 deposit is charged. The deposit is refunded when the mug or stein is returned in a reusable condition — with the token supplied at purchase — to one of our larger bars.

Our Bavarian Gold draught beer is served in our one-pint stein (568ml).

We do also have other speciality beers and ciders which can also be served in the stein, but these are decanted from bottles of 500ml.

You will be given a token with each stein or mug; you will receive your deposit back if the stein is returned with the token in a reusable state.

All our food and drink outlets accept contactless card payment.

Can I buy gluten-free foods at Bavarian Village?

We recommend that guests check allergen information with staff at our food and drink outlets. We do have some gluten-free food options such as our Oktoberfest chicken and chips.

Our Mr Bratwurst veganwurst and chips are vegan; please speak to the grill / kitchen staff if you have any questions. We also sell other vegan products at our larger grills and kitchens too.

The bars will stop serving all drinks at 21:45. However PWR Events/ Bavarian Village reserve the right to stop serving drinks at 21:30 during very busy periods.

We do not permit food or drink purchased/made outside Bavarian Village to be consumed in Bavarian Hall, Almhütte, or Café Bavaria.

Do note guests are advised not to purchase drinks and/or food shortly before entry to Bavarian Hall, as these must be consumed in advance of attempting entry for your booking.

Only food and drink purchased in Gracy’s VIP can be consumed in Gracy’s VIP. 
Only food and drink purchased in Mary & Me can be consumed in Mary & Me.

Unfortunately not, hopefully our options here will prove suitable regardless.

When purchasing alcohol at the Event, if you appear to be under the age of 25 you may be asked for valid identification that you are aged 18 or over. Alcohol is not permitted to be taken into Hyde Park Winter Wonderland and any alcoholic drinks purchased on site must be consumed before leaving. Bag searches will be in operation.

Winter Wonderland Tickets And Enquiries

Yes, all visitors will need to have an entrance ticket before arriving at Hyde Park Winter Wonderland. You will need to purchase an Off-Peak, Standard, or Peak entrance ticket depending on when you wish to attend. Please note all members of your party will require an entry ticket. Personal Assistants and Infant (2 and under) will also require a ticket although these will be free of charge.

Additionally, if you spend £25 on any of our attractions, rides or games online and in advance, your entrance ticket will become free when booked in the same transaction!

Do note, there is a booking fee for all packages and tickets sold online on Hyde Park Winter Wonderland’s website.

Yes, all individuals will need to have an entrance ticket before arriving at Hyde Park Winter Wonderland. Those who purchase our table packages will receive free entry into Hyde Park Winter Wonderland via an email from Seetickets.

If for example you have 27 guests for 3 table packages, you will be provided entrance tickets for up to 30 people.

Tickets will be subject to availability, so we recommend that all visitors purchase their entrance tickets on the official Hyde Park Winter Wonderland website ahead of their visit to avoid disappointment.

Do note, there is a booking fee for all packages and tickets sold online on Hyde Park Winter Wonderland’s website.

If Hyde Park Winter Wonderland 2025 is cancelled by the Event Organisers, please be rest assured you will have the option to request a refund or reschedule your booking for an alternative date. We hope that this gives you confidence in booking for this year’s event.

Entrance, attractions (such as Ice Rink, Magical Ice Kingdom, Giant Wheel and Circus) and ride tickets can be bought winterwonderland.seetickets.com/winterwonderland in advance of your visit.

Ride tokens can also be bought on the day at Winter Wonderland Box Offices.

Do note, there is a booking fee for all packages and tickets sold online on Hyde Park Winter Wonderland’s website.

Hopefully the FAQs here should hopefully help.

Accessibility

Yes, we have ramp access across Bavarian Village at ground level.

Guests can also access Gracy’s VIP and Mary & Me in Bavarian Hall, as well as the Almhutte and the ground floor of Café Bavaria.

Yes, we have an accessible toilet with ramp access at the rear of Bavarian Hall as well as for the Almhütte and Cafe Bavaria venues.

There are some also available within a short distance of Bavarian Village; ask a steward or member of security for assistance in finding these.

The following forms of documentation are accepted:
 
Confirmation of a disability benefit which gives an indication of detail about the nature of your needs
o This must be recent and clearly show the Name and Address of the recipient
o This must clearly show a breakdown of what you have been awarded
 
They cannot take into account Covid Extension letters, ESA, UC, Blue Badges, Appointment Letters or Christmas Bonus letters
 
A letter from a 3rd party professional aware of your needs
o This must be recent and clearly state the diagnosis and impact of your conditions described in your application
o This must be on surgery / official headed paper
o Confirmation of diagnosis alone for conditions with variable
 
Nimbus may be able to take a variety of other documents into account such as occupational health reports, care plans, EHCP’s, OT assessments
Nimbus cannot accept a range of generic ‘proof of disability’ schemes that can be claimed or awarded for a broad range of needs and do not indicate your specific needs.

If you require faster entry into the Bavarian Hall due to your accessibility requirement, please speak with a member of staff at the entrance to the Bavarian Hall, where we will do our best to accommodate you and your essential companion with your essential companion wristband.

Please note that this may not be possible at busier times or when the Hall is at capacity, and the Bavarian Hall may operate an 18-and-over policy throughout the event. 

Yes, there are numerous toilets located just outside (once having entered) Bavarian Hall, as well as across Bavarian Village.

Whilst pets are permitted in the outside areas of Bavarian Village, only service animals are permitted in Bavarian Hall, Almhütte, or Café Bavaria.

Yes, we welcome the whole family to Bavarian Village; prams and pushchairs are also permitted.

All guests will require a valid identification document confirming an age of 18 or over to enter Bavarian Hall during the evening session (6PM-10PM). Accepted photo ID must be valid being either a Passport, EU identity card or driver’s license. All IDs will be checked with our IDscan systems.

We do have baby changing facilities beside Bavarian Hall toilets; there are some also available within a short walk of Bavarian Village; ask a steward or member of security for assistance in finding these.

No, we don’t have any ATMs. There may however be ATMs elsewhere in Hyde Park Winter Wonderland. Locations will be provided on the Hyde Park Winter Wonderland map.
Please note there is a charge to use said ATM/cash machines.

Entertainment and Photography

We have German acts performing on stage inside our Bavarian Hall daily. They perform traditional German music and pop songs. Performers include Frontal, Luigi Hoffnar and Germany’s Pop Idol stars: Harry and Gianni Laffontien.

Zac Bauman also performs in Bavarian Village singing plenty of R’n’B, Rock and Chart Hits.

Unfortunately the legendary Joseph passed away in June 2025. He will be dearly missed by us, and so many of his adoring fans ❤️.

Performances in Bavarian Hall start on weekdays from 2PM and on weekends from 1PM. Frontal begin performing in Bavarian Hall from the evening session.

In Almhütte during the evenings, our apres-ski style party host Luigi gets the party atmosphere going. 

The Outdoor Stage (near Café Bavaria) begins at 5PM on weekdays and 3PM on weekends; on the Rotunda stage, Bavarian Gang perform rock and pop hits every evening.

Yes, we have photographers and cameramen who take photos and videos for use on our screens, our website bavarianvillage.com and social media platforms. By entering our premises you agree to be filmed and photographed.

If you had a photograph taken and would like to be sent it, let us know the date, approximate time, location and a description of the guests photographed and we will trying getting a copy for you.

Table Packages

Yes, our table packages can be found here.

Yes, all individuals will need to have an entrance ticket before arriving at Hyde Park Winter Wonderland irrespective of having a booking with us. Those who purchase our table packages will receive free entry into Hyde Park Winter Wonderland via an email from Seetickets.

If for example you have 27 guests for 3 table packages, you will be provided entrance tickets for up to 30 people.

The afternoon session commences at 1PM finishing at 5PM; the evening session begins at 6PM finishing at the close time of 10PM.

Should you wish to arrive later than the start time, we will try our best to accommodate. If you have not arrived within 90 minutes of the session start time, your booking may be cancelled.

Between Wednesdays and Sundays, Bavarian Hall will be closed at 5PM to prepare the venue for guests with a table package in the evening session. Guests queuing to enter Bavarian Hall for the evening session (without a table package booking/private hire) will be allowed in after 6:15PM.

The price includes VAT for table packages on the website.

A full calendar can be found here, this will show which afternoons and evenings are priced at each level.

Hyde Park Winter Wonderland entrance tickets provided for each of your table package guests can be used to redeem the meal and drinks too.

More information will be provided in the email instructions sent a few weeks before your visit. 

Gracy’s VIP and Mary & Me waitstaff will redeem your drinks and meals from your group’s allocation within those venues respectively.

We will send this information from the middle of November onwards. Included will be directions on which gates to enter Winter Wonderland from, instructions for you and your group on arrival, relevant times, menu etc.. The initial email provided will be the confirmation of the booking along with the invoice, with an email from Seetickets shortly afterwards which will include your entrance tickets.

Unfortunately we do not offer any bar/restaurant style reservations; all our packages are inclusive of both food and drinks. Packages are the only way to book tables.

It is by no means compulsory to book packages to visit. You are more than welcome to try your luck to find free tables. We have tables available to the public across Bavarian Village as well as in Bavarian Hall.

For Gracy’s VIP package guests, table service is provided with your meal and drinks coming out of the booking’s allocation. This will be a main meal and 4 drinks per guest. 

For Mary & Me package guests, we provide table service for the included 4 glasses of champagne and the included Bavarian Vesper platter.

For Bavarian Hall table package, you and your guests can redeem your meal voucher at our Heidi’s Kitchen in Bavarian Hall. Drinks can also be redeemed at our three major bars in Bavarian Hall.

Unfortunately, as our tables are uniform in size and suitable for 10 seated, our Gracy’s VIP, and Bavarian Hall packages are based on 10 guests.

Should you have 27 guests, we would recommend purchasing 3 table packages at the desired tier.

For our Mary & Me Champagne Bar table package, this is suitable for 6 guests per table.

For orders of more than 10 tables, we can offer a 10% discount. Please contact us on privatehire@bavarianvillage.com to arrange the discount.

Of course, this is not a problem in the main Bavarian Hall area where there is public seating available. Just be sure to purchase Hyde Park Winter Wonderland entrance tickets for those additional guests.

However, please note that we cannot guarantee seating for these additional guests nor will we provide vouchers, wristbands or fast-track entry for the additional guests. Please contact us, we will do our best to accommodate.

For the Gracy’s VIP Package however, we can only accommodate a maximum of 10 per table package into the VIP area. We will also do our best to accommodate in Mary & Me where you may need to pay a minimum cover charge for entry.

Private Hire

Café Bavaria can hold up to 550 people in Oben or a total of 600 people in the Unten downstairs area.

Almhütte can accommodate 1500 guests.

Our VIP areas include table service and access to our finest food and premium liquors, with the capacity of 250 in Gracy’s VIP in Bavarian Hall, and for Mary & Me Champagne Bar holding up to 80.

Our premier venue, Bavarian Hall, can accommodate 1850 guests.

It’s ideal for private parties; the first floor has a great view of Bavarian Village from its private outdoor balcony of the north of Hyde Park Winter Wonderland. The inside balcony has a great view of Almhütte and it’s stage.

It is also includes security at the entrance as well as coat racks (if requested) for personal effects.

Café Bavaria Oben has its own smoking terrace on the external balcony.

Please contact PrivateHire@bavarianvillage.com for availability, package details and costs (bookings are usually priced for 6pm – 10pm closing). More information about our venues can be found here.

Food is normally ordered in advance for a private party and can be circulated by waitstaff. In our larger venues a buffet can be arranged. Drinks can be ordered at the private bar for all private hires.

For Gracy’s VIP, we offer the option of everybody choosing their meal from the menu for service at staggered times.

A minimum spend is paid for in advance of the party. Once this sum has been reached, waitstaff will inform the party organiser and can set up a tab if required.

VIP Private Hire

Yes, we have our Gracy’s VIP area, where Gracy’s VIP tables are available and suitable for up to 10 guests. The table package fee includes our Food & Drinks Package which a meal, and 4 drinks for each guest. Private Hire of 250 person area is available.

We also have the more intimate Mary & Me Champagne Bar, which is more private and cosy, suitable for 80 guests.

Please contact PrivateHire@bavarianvillage.com for more information.

Gracy’s VIP area can accommodate 250 people.

Yes, we provide table service both for food and drinks in Gracy’s VIP. In our Champagne bar, bottle service is available, along with our Vesper Platter along with a selection of finger foods.

The area is elevated and overlooks Bavarian Hall. It is a little more private and  intimate but also a place where you can have a party within Bavarian Hall. 

There are also toilets exclusive to guests of the venue; and Gracy’s VIP is not accessible to general patrons. 

You can enjoy a great view of the stage from the standing area if you wish to be dance and sing. You can have a look on the virtual tour here of the venue in 2024 https://my.matterport.com/show/?m=JFk8jmCkHZL

We also have coat and bag storage within the venue so you can also enjoy the heating provided in the venue. 

Whilst this area is within Bavarian Hall, it is separated from the rest of the Hall with its finely crafted timber structure. The tinted windows allows for greater privacy, with its sound system able to play the music from the stage, ones own entertainment, or through a playlist.

However, the decoration of Mary & Me is one of the reasons why people come to have a drink and take a few photos. You can have a look on the virtual tour here of the venue in 2023 https://my.matterport.com/show/?m=KTXyGhgjLeY,

There are also toilets exclusive to guests of the venue, ones not accessible to general patrons. 

We also have coat and bag storage within the venue so you can also enjoy the heating provided in the venue.

Premium Champagnes and liquors are only available in our VIP areas, with many of our house drinks included in the Bavarian Hall Package upgraded for our Gracy’s VIP guests.

The VIP area is located to the side of the stage in Bavarian Hall (stage right). It is a raised and enclosed area.

Mary & Me is located to the side of the stage in Bavarian Hall (stage left).

Vouchers - Food and Drink

Bavarian Village food or drink vouchers can be used at our main grills and kitchens for food, or any bar from drinks within Bavarian Village.

Please note, food vouchers can only be used on food items; drinks vouchers can be used for beverages.

The bars will stop serving all drinks at 21:45.

These vouchers can be obtained with our Bavarian Hall table packages, or for sale at https://winterwonderland.seetickets.com/winterwonderland/. Gracy’s VIP and Mary & Me packages will have those included drinks and food served without the need to scan the QR codes.

Do note, there is a booking fee for all packages and tickets sold online on Hyde Park Winter Wonderland’s website.

Almhütte Meal and Soft Drink Deal – Available any time in Bavarian Village Almhutte; schnitzel or any sausage meal (vegan option available) + two sides + one soft drink.

Almhütte Meal and Alcoholic Drink Deal – Available any time in Bavarian Village Almhutte; schnitzel or any sausage meal (vegan option available) + two sides + one alcoholic drink (beer, wine, mulled wine, single sprit + mixer)

Mr Bratwurst To Go and Soft Drink Deal – Available any time from Bavarian Village Mr Bratwurst Sausage Grills; Traditional or Spicy Mr Bratwurst (vegan option available) + one topping + one soft drink

Mr Bratwurst To Go and Alcoholic Drink Deal – Available any time from Bavarian Village Mr Bratwurst Sausage Grills); Traditional or Spicy Mr Bratwurst (vegan option available) + one topping + one alcoholic drink (beer, wine, mulled wine, single spirit + mixer).

Do note, there is a booking fee for all packages and tickets sold online on Hyde Park Winter Wonderland’s website.

Our QR codes actual have multiple vouchers connected to it. However, if you have one voucher for food, you will only be able to use that voucher once. Any remaining balance will no longer be accessible. 

If you have one of the multi-use drink vouchers provided with our Bavarian Hall package, you can redeem four drink vouchers in at most three redemptions. Of course, you are also able to redeem all four alcoholic drinks in one transaction.

You can also get in touch if you would like to increase the amount of drink vouchers you wish to add to your booking.

There is no change given for our food and drink vouchers. However, these are all valid up until 1st January. Just be sure to purchase entrance tickets for any additional visits in order to use any remaining balance on gift cards, or any remaining vouchers.

Card payment can be used to complete a part payment transaction, so helping you reduce the value remaining to £0.

You can request the purchase of our vouchers and pre-paid credit/gift cards by emailing enquiries@bavarianvillage.com. These can be provided as required, so both the value as well as quantity. For example, if you would like to ensure your group of 15 co-workers would each require a £20 credit to use at Bavarian Village, we can issue the 15 gift card QR each with £20 value.

These can be paid for by card payment (in person or via payment link) or by bank transfer. They can be printed for collection in person, or sent as PDFs via email.

We can also provide a pre-paid QR where you can provide you and your fellow guests with a shared pre-paid spend for use across Bavarian Village’s kitchens/grills and bar. This is ideal for a shared kitty, or if you would like to “set-up a tab” but would prefer to order from multiple bars and food outlets.

Our Almhütte and Mr Bratwurst food and drink packages are for sale at https://winterwonderland.seetickets.com/winterwonderland/. Also for sale is the £30 Bavarian Village Credit (with 10% bonus added) and the Taste of Bavaria package.

Do note, there is a booking fee for all packages and tickets sold online on Hyde Park Winter Wonderland’s website. Purchases made directly with Bavarian Village do not have an additional booking fee.

Security

The safety and comfort of our visitors is a priority. Hyde Park Winter Wonderland has a robust security management plan, which is coordinated by event security and the Metropolitan Police.

Security checks will be in place throughout the event, including bag searches, which may result in delays when entering the site, please leave extra time for these searches to take place.

There may also be restrictions on the size of bag/luggage that is allowed into the event. We strongly advise not bringing large bags or luggage to the Event.

We ask all guests to be vigilant and not to leave bags and belongings unattended.

Further Hyde Park Winter Wonderland safety information available here.

All guests will require a valid identification document confirming an age of 18 or over to enter Bavarian Hall during the evening session (6PM-10PM). Accepted photo ID must be valid being either a Passport, EU identity card or driver’s license. All IDs will be checked with our IDscan systems.

There is a cloakroom for bags and other items when just inside of — and beside Heidi’s Kitchen — Bavarian Hall. The cost is £2 per item. Please note that the cloakroom is open at peak times only.

The following articles must not be brought into the Event:

  • Knives
  • Fireworks
  • smoke canisters
  • air-horns
  • flares
  • weapons
  • dangerous or hazardous items
  • laser devices
  • bottles/ glass vessels/ cans
  • poles
  • Any article that might be used as a weapon and/or compromise public safety.

Any person in possession of such items will be refused entry to the Ground.

Any article that might be used as a weapon, be deemed to be offensive or abusive, or compromise public safety, will be confiscated and or reported to the police.